Experts say that when people are making decisions at such a stressful time, they are vulnerable to overpaying. “It’s a good day for the criminal o

When Shopping for Funeral Services, Be Wary

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2022-05-16 02:30:07

Experts say that when people are making decisions at such a stressful time, they are vulnerable to overpaying. “It’s a good day for the criminal or the dishonest salesperson.”

People shopping for funeral or cremation services may be particularly vulnerable to overpaying or being swindled, which is why experts say it’s important to be cautious when making those decisions.

People generally don’t purchase such services frequently, so they are unfamiliar with the process, and they are typically bereaved and stressed, which can affect decision making, said Joshua Slocum, executive director of the Funeral Consumers Alliance, an advocacy group. Plus, people tend to associate their love for the dead person with the amount of money they spend on the funeral.

The digital age has also made it easier to reach grieving customers. Just last month, the federal authorities charged that the operator of two online cremation brokerages had misled clients and even withheld remains to force bereaved families to pay inflated prices.