In a recent investor briefing, Nintendo president Shuntaro Furukawa was asked about the ongoing issue which has plagued the Switch’s Joy-Con controllers ever since the system first launched.
“Regarding the Joy-Con, we apologise for any trouble caused to our customers,” Furukawa said (as translated by Kotaku).
Specifically, the question was around an ongoing class-action lawsuit Nintendo is facing in the US from Switch owners who have experienced “Joy-Con drift” – the seemingly common experience of finding your controller not responding properly to analogue stick controls, or suddenly controlling itself.
“We are continuing to aim to improve our products,” Furukawa continued, “but as the Joy-Con is the subject of a class-action lawsuit in the United States and this is still a pending issue, we would like to refrain from responding about any specific actions.”
Nintendo will typically repair wandering Joy-Con controls for free, and in response to the class action lawsuit specifically stated it would do so in the US.