Over the next few years, most content on Netflix will come from Netflix’s own Studio. From the moment a Netflix film or series is pitched and long before it becomes available on Netflix, it goes through many phases. This happens at an unprecedented scale and introduces many interesting challenges; one of the challenges is how to provide visibility of Studio data across multiple phases and systems to facilitate operational excellence and empower decision making. Netflix is known for its loosely coupled microservice architecture and with a global studio footprint, surfacing and connecting the data from microservices into a studio data catalog in real time has become more important than ever.
Operational Reporting is a reporting paradigm specialized in covering high-resolution, low-latency data sets, serving detailed day-to-day activities¹ and processes of a business domain. Such a paradigm aspires to assist front-line operations personnel and stakeholders in “running the business”²; performing their tasks through means such as ad hoc analysis, decision-support, and tracking (of tasks, assets, schedules, etc). The paradigm spans across methods, tools, and technologies and is usually defined in contrast to analytical reporting and predictive modeling which are more strategic (vs. tactical) in nature.
At Netflix Studio, teams build various views of business data to provide visibility for day-to-day decision making. With dependable near real-time data, Studio teams are able to track and react better to the ever-changing pace of productions and improve efficiency of global business operations using the most up-to-date information. Data connectivity across Netflix Studio and availability of Operational Reporting tools also incentivizes studio users to avoid forming data silos.