Is tipping getting out of control? Many consumers say yes
NEW YORK (AP) — Across the country, there’s a silent frustration brewing about an age-old practice that many say is getting out of hand: tipping.
Some fed-up consumers are posting rants on social media complaining about tip requests at drive-thrus, while others say they’re tired of being asked to leave a gratuity for a muffin or a simple cup of coffee at their neighborhood bakery. What’s next, they wonder -- are we going to be tipping our doctors and dentists, too?
As more businesses adopt digital payment methods, customers are automatically being prompted to leave a gratuity — many times as high as 30% — at places they normally wouldn't. And some say it has become more frustrating as the price of items has skyrocketed due to inflation, which eased to 6.5% in December but still remains painfully high.
“Suddenly, these screens are at every establishment we encounter. They're popping up online as well for online orders. And I fear that there is no end,” said etiquette expert Thomas Farley, who considers the whole thing somewhat of “an invasion.”
