Air India's passenger service system provider SITA faced a sophisticated cyber attack in the last week of Feb

Data of 4.5 million Air India passengers leaked

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2021-05-22 08:38:30

Air India's passenger service system provider SITA faced a sophisticated cyber attack in the last week of February this year leading to the leaking of personal data of 4.5 million passengers, which included passengers of the national carrier from across the world, an official statement by the Air India said on Friday. SITA is based out of Geneva in Switzerland.

Personal data, including name, date of birth, contact information, passport information, ticket information, and credit card data, which was registered between August 11, 2011, and February 3, 2021, has been leaked of a certain number of Air India's passengers, the statement issued by the airline said. However, with respect to credit card data, CVV/CVC numbers are not held by SITA, the airline clarified.

While the level and scope of sophistication of the cyber attack are being ascertained through forensic analysis, SITA has confirmed that no unauthorized activity has been detected inside the system's infrastructure after the incident. "We and our data processor are taking remedial actions. Meanwhile, we would encourage passengers to change passwords wherever applicable to ensure the safety of their personal data," the airline said.