Backup the caravan - Alan Pope's blog

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2023-09-15 11:30:08

Second in my series of Tales From Tech Support. Some stories from the past featuring broken computers and even more broken tech support operatives - mostly me.

In the early 1990s I worked as a Technician at a local college. I would set-up and tear down experiments for students. I’d also have to look for ‘booby-traps’ they’d set for us. But that’s another story.

I would sometimes get called upon to perform technical support for external organisations. I was young, full of hope, and had a sunny disposition. So I was always happy to help. This is one of those occasions.

I was told the local “Caravan Club” had a serious and urgent problem which needed prompt attention. I arrived on site with my interlocutor to uncover the source of the problem.

We entered a small shared office on the ground floor of a two-story 1970s red-brick building in the town centre. A few desks faced various walls, each with a worker at a nearby typewriter. There was only one computer in the office. The PC had its own dedicated desk behind a blue half-height partition in the corner.

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