“This is what we’ve always wanted,” says Michelle Eisen, a Starbucks barista who’s been the company since 2010 and works at the Buffalo outlet

Starbucks Stops Opposing its Baristas’ Union

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2024-02-28 02:00:18

“This is what we’ve always wanted,” says Michelle Eisen, a Starbucks barista who’s been the company since 2010 and works at the Buffalo outlet that was the first to vote to go union, back in 2021. “We wanted Starbucks to actually be the company they always said they were.”

On Tuesday, Starbucks may have finally become just that. In a joint announcement released by both Starbucks and Workers United, the baristas’ union that is part of SEIU, the company agreed “to begin discussions on a foundational framework designed to achieve … collective bargaining agreements for represented stores and partners.”

The somewhat operatic language (“discussions on a foundational framework”) raised some questions about whether this was just more delay to a first contract. But the Prospect has learned that Starbucks has affirmatively agreed to bargaining with workers and their representatives to craft a master contract that applies to all unionized outlets, to be augmented, if necessary, by add-on contracts dealing with issues specific to particular outlets.

To demonstrate its good faith to understandably skeptical workers, the company also agreed to let them receive credit card tipping and also receive the back pay from the raises and benefits the company had given to all its employees, except those in outlets that had voted to go union.

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