Verify that the ice maker is turned on. If the ice maker’s water supply is not connected to water supply line, turn the ice maker off. If the ice maker is on, but disconnected to water supply line, the following could happen:
First, ensure that ice is not jammed in the ejector arm of the ice maker. Remove jammed ice from the ejector arm using only a plastic utensil so the ice maker is not damaged. This will likely resolve the issue. Because the ice may not be completely frozen yet, when the harvest fingers try to harvest the ice cubes, the fingers bring up icy water that attaches to the stripper. This icy water can then freeze on the stripper during the next cycle causing an ice bridge. This ice bridge will cause the harvest fingers to jam.
A clogged or incorrectly installed water filter will reduce the water flow to the ice maker and could cause thin, low or no ice production.