Reduce agent message volumes by 50% whilst improving customer service levels. Deploy your AI Assistant across multiple channels. "Converso’s AI

Save agent time with AI-powered customer support

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2024-04-01 10:30:05

Reduce agent message volumes by 50% whilst improving customer service levels. Deploy your AI Assistant across multiple channels.

"Converso’s AI helpdesk has reduced the volume of insurance policy queries that the support team answer by at least 50%, through easy integration of our AI Assistant with our human agents. Together with a future use for lead gen, it has the potential to revolutionize our business!"

AI Assistants provide first line customer support, answering questions with high quality answers, freeing up human agents for more complex tasks.

Deploy your own AI Assistant "trained" on your product and company data, so it answers customer queries without "hallucinating".

Customers often struggle to find answers to common questions from a business website or product datasheet. AI Assistants can easily provide answers from a wide range of company information.

AI Assistant retrieves relevant data from your knowledge base or website, and responds to customers accurately and instantly, increasing trust.

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