Draft report - Right to Repair Productivity Commission

This draft report was released on 11 June 2021. It assesses the case for a right to repair in Australia, with a focus on whether consumers face any unnecessary barriers to repair that require a government policy response.

A draft report by the Productivity Commission on a ‘right to repair’ outlines some measures governments could take to assist consumers to get their products repaired.

“In general, consumer protections work well in Australia, but we are proposing some practical steps that could make it easier for consumers to get goods repaired and enforce the consumer guarantees,” Commissioner Paul Lindwall said.

The report found that many independent repairers find it difficult to access the spare parts, tools and information they need to repair products.

“There appear to be particular problems in markets for agricultural machinery, mobile phones and tablets, and we are seeking further information on this,” Commissioner Julie Abramson said.

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