KPI Trees: How to Bridge the Gap Between Customer Behavior, Product Metrics, and Company Goals
KPI trees are a tool that can help you foster alignment, transparency, and focus in your product organization. In this post, we’ll walk you through what KPI trees are, how they work, and how to set one up for your own teams.
Since this post is quite lengthy and detailed, we’ve broken it down into smaller chapters. Feel free to read it from beginning to end or skip to the parts that you’re most interested in.
As a product leader, it’s likely that you’re always searching for tools that will help you foster alignment, transparency, and focus in your product organization. Maybe you want to help your team work in a more customer-centric manner. Or perhaps you believe metrics could be valuable, but you don’t yet know how to use them properly.
Understanding whether you’re making progress toward your strategy, tracking the right things, and making connections between what you’re tracking and your strategy
