They made computers behave like annoying salesmen

Computers are precise machines. You can give a computer a precise command using an inhumane language, and it should perfome the command. It's not a human, and there is no point of treating it as one. The goal of humanizing user experience isn't to create an illusion of human interaction - it's to make these mechanical commands more accessible while preserving their precise, deterministic nature.

UX designers and product managers of tech companies did a lot of damange to people's understanding of computers by making the software behave like a human; or to be more precise, behave like an annoying salesman.

We're all familiar with this type. After receiving a clear "no thanks" they deploy increasingly manipulative tactics to meet their "always-be-closing" quotas: "Would this Wednesday work better?" "What would change your mind?" This behavior is frustrating enough from actual salespeople - it's even worse when programmed into our software.

Personally, I can tolerate but deeply dislike software that pretends to have ulterior motives. Take YouTube, for instance. When I explicitly say "Not interested" to their damned shorts feature, I get this response:

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