Support Thread for Binance Weekly : binance
We acknowledge that our customer support service levels aren’t good enough at the moment, and we’re doing everything we can to improve. We appreciate your patience and understanding.
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3.Recently, I was given 48 hours to withdraw my assets from Binance.com. I tried making a Binance.us so I can transfer my coins, but when tried login back into my account is was locked and gives me an "Out of service" message. I did put in a ticket but no response whatsoever. Can anyone help out here?!? This is my second post!
Please share your complaint on their Instagram, Twitter etc accounts. They can ignore you here in the support thread, because the only people reading your complaint posts about being locked out are those who are also posting about being locked out. Binance hasn't responded to any posts here, and probably never will. But if we post collectively en masse on social media, we can create enough pressure to force resolution. IMPORTANT: post to Binance's Insta, Binance.US's comment sections are shut down on all social media for obvious reasons. Binance says they're 'working on it', but the reality is that they have enough staff and resources to grow the business, launch new coins on the platform etc. They're holding your cash hostage and using your funds as liquidity. Repost and share in every reply until we get resolution.
