If you pledged within the past 14 days, request a refund via email or use this form. Be polite but firm. Include your RSI account name and the transac

UK Advertising Standards Agency Rule Concept Ship Sale Emails to be Misleading - Disclaimer Now Added : starcitizen_refunds

submited by
Style Pass
2021-09-05 15:00:13

If you pledged within the past 14 days, request a refund via email or use this form. Be polite but firm. Include your RSI account name and the transactions you wish to refund. It may take a few days before you get a response, or even longer during holidays and big events.

Consider selling your ships on the gray market. Given CIG's unwillingness to cooperate, this may be a quicker and easier route. Otherwise, proceed with the steps below.

Create an offline copy of your hangar log and other account details. CIG may close your account without a warning at any point in the process.

Calculate the expected refund amount. Subscriptions, tickets to events and shipped physical items are not refundable. Notice that if you have received any gifts, CIG will refund you only up to the amount you have spent yourself.

Request a full refund via email or use this form. Be polite but firm. Include your RSI account name and the expected refund amount. Give them a firm deadline, two weeks is fine. This step is mostly a formality at this point to create a paper trail.

Leave a Comment