Updated on Mon, Nov 18th, 6AM to add corroboration and Sol-Ark’s response, and 4PM to add an additional response from Sol-Ark, including changes in wording from “OEM” to “contract manufacturer”, a distinction highlighted by Sol-Ark. This story is still developing and may be subject to change.
Ethics-wise you are literally shutting down equipment homeowners paid for and depend on to fit some twisted business strategy. literally seeing dozens of people call me all morning, and I never even sold Deye
Seemingly at the drop of a hat the morning of Friday, Nov 15th, Deye-branded inverters across the US were reportedly intentionally bricked with the message:
Pakistan contact inverex USA contact Sol-Ark UK contact Sunsynk Pls return to your supplier. The following page requires a 5-digit pass code to start This pass code is automatically generated overseas
Deye is the contract manufacturer of the Sol-Ark hybrid inverters, and Sol-Ark have the exclusive right to sell the inverters in the US since 2018, as shown in several lawsuits over the years. Deye-branded inverters have been sold for installation by several companies (seemingly in breach of Sol-Ark’s exclusivity agreement with Deye), and Sol-Ark has exercised its right to exclusivity through the court system.