You Have Too Many Metrics
The longer I'm an exec the more confident I become that 80% of metrics dashboards are adult pacifiers for managers with poor strategic sense and anxiety disorders
A direct corollary - because the cost of setting up, maintaining, and actioning on metrics is high, you shouldn’t have that many metrics.
Depending on your company and the metric, this could be a couple hours of work or a couple months of work via multiple tickets. Some tools give certain metrics by default, but that’s also not free (you’re paying for it).
Many people come back to a metric a year after setting it up and realize it doesn’t look quite right. Upon investigation they realize a week ago someone changed the definition in middleware and it started double counting. This kind of thing happens all the time. The most pernicious version of this happens when the metric looks like things are working well, while actually it’s overreporting and things are having issues.
Regular review scrutinizes the metric value as well as matches it against other information to ensure it seems right. As a general milepost, expect to find something broken in a metric about once a year, needing repair.
