The issues you encounter when trying to install Office 365, or Office 2019, 2016 or 2013 and how you fix them depends on whether your product is part of an Office for home or Office for business plan.
In addition, with Office for business plans only admins responsible for managing Office 365 in their organization can do certain tasks. Therefore, admins should view the issues and solutions listed under both the Office for business and Office 365 Admin tabs.
If your Office product is one of the follow, you have a Microsoft 365 for home product. This can be an Microsoft 365 subscription, or a one-time purchase of Office or individual Office application. These products are usually associated with a personal Microsoft account.
Office 2019, Office 2016, or Office 2013 versions available as one-time purchases: The following products include the fully installed Office applications.
Word Excel PowerPoint OneNote* Outlook Access Publisher Project Visio