New global survey reveals a disconnect between AI aspirations and adoption rates. Here’s how leaders can keep their company’s AI journey on track.

The Fall 2024 Workforce Index Shows AI Hype Is Cooling

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2024-11-12 22:30:04

New global survey reveals a disconnect between AI aspirations and adoption rates. Here’s how leaders can keep their company’s AI journey on track.

Executives are all in on AI, with 99% planning AI investment in the coming year. And yet, for the first time since generative AI’s introduction, adoption rates are plateauing and excitement is cooling among the global workforce. 

Read on to learn the surprising reasons employees are hiding their AI use from their managers, why workers worry that AI tools could lead to a higher workload, and how to harness the know-how of the rising generation to optimize AI’s workplace impact — plus more insights from the Workforce Index, Slack’s survey of 17,000+ desk workers around the world.

Executives are all in on AI. AI innovation remains the number one top-of-mind issue for executives — above all external factors, including politics or the economy. Ninety-nine percent of executives say they will invest in AI this year, with 72% prioritizing a “significant” investment and nearly all ( 97% ) saying they feel some level of urgency to incorporate generative AI into business operations. 

And yet, for the first time since the arrival of generative AI, sentiment and uptake among desk workers is starting to cool. 

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