Our uncertain global economy is forcing organisations of all sizes to become resourceful at every level. Hiring pauses and resource constraints mean teams are doing more with what they have to drive business, without disrupting the quality of the products and services that their customers expect. To address these pain points, leaders must find new ways to get the most value from their tech stacks.
Modern organisations are turning to solutions like Slack as their digital HQ. A digital HQ connects conversations, automation and apps in one space. And now that Slack is fully integrated with Salesforce Customer 360, your sales, service and marketing teams can quickly act on account info, swarm on customer issues and even work directly with customers, without leaving Slack.
Today we’re unveiling new product innovations at Dreamforce that make it even easier for teams to work together in Slack, and for organisations to get even more value from their digital HQ: