Ex @PayPal, Ex @500startups VC, I help founders skip expensive mistakes, focus on the impactful work, and build high-growth startups. You can

Matt Lerner on Twitter: "After 17 years, we finally “cracked” a $100M churn problem at PayPal. Zero fancy tech. Just a spreadsheet, some simple SQL, and a physicist named Ben. 👇🏼"

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2021-06-07 07:30:04

Ex @PayPal, Ex @500startups VC, I help founders skip expensive mistakes, focus on the impactful work, and build high-growth startups.

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After 17 years, we finally “cracked” a $100M churn problem at PayPal. Zero fancy tech. Just a spreadsheet, some simple SQL, and a physicist named Ben.

@benramsden studied physics @ Cambridge, and I seriously envy his ability to work through a thorny problem from first principles. So I gave it to Ben, and Ben gave it to his intern.