startup advisor. built products at Stripe, Twitter, Google, Yahoo. tweets about product, strategy, org psych, leadership, life—useful for some, not for everyone
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A B2B Product Management story: -New product idea -PM diligently talks to customers about whether such a product will solve their problems -All say “yes” -PM reports findings to exec team, gets staffing for the product -First version launched -Hardly any customer adopts it 1/22
2/22 At the first product review post-launch: -PM directs attention towards positives, says “Here’s what we’ve learned” -Learnings usually include “Our MVP isn’t sufficient. need to make it easier to implement/adopt. Need features X, Y, Z” -PM gets mandate to build said features