Cisco's work collaboration platform tripled its volume of use in April as employees worked from home during the coronavirus pandemic.
With the COVID-19 crisis causing more people to work from home than ever before, Webex, Cisco's remote collaboration platform, was a star of Cisco Live 2020. The conference, which was also affected by the pandemic and held remotely for the first time in its 31-year history, is fully digital and will run June 16-17 this year. It was originally slated for May 31-June 4 in Las Vegas.
Webex more than tripled its normal volume in April, with more than 500 million participants generating 25 billion meeting minutes.
Webex saw this unprecedented growth once remote work became the norm with this spring. In April, there was three times the use of Webex services compared with February, said Javed Khan, vice president and general manager of Cisco's Collaboration Group, during an exclusive interview with TechRepublic before Cisco Live. The growth was a combination of existing customers using it 40% more, and 60% new customers adopting it for the first time. There are about 25,000 new enterprises using Webex now than there were in February, Khan said.
"We are a security company, as much as a security company, as a collaboration company, everything we do is with a security lens applied to it. And this is increasingly important based on what has transpired over the last few months," Khan said. "We believe that this is one of our strengths."