L.A. Schools Probe Charges its Hyped, Now-Defunct AI Chatbot Misused Student Data

Independent Los Angeles school district investigators have opened an inquiry into claims that its $6 million AI chatbot — an animated sun named “Ed” celebrated as an unprecedented learning acceleration tool until the company that built it collapsed and the district was forced to pull the plug — put students’ personal information in peril.

Investigators with the Los Angeles Unified School District’s inspector general’s office conducted a video interview with Chris Whiteley, the former senior director of software engineering at AllHere, after he told The 74 his former employer’s student data security practices violated both industry standards and the district’s own policies. 

Whiteley told The 74 he had alerted the school district, the IG’s office and state education officials earlier to the data privacy problems with Ed but got no response. His meeting with investigators occurred July 2, one day after The 74 published its story outlining Whiteley’s allegations, including that the chatbot put students’ personally identifiable information at risk of getting hacked by including it in all chatbot prompts, even in those where the data weren’t relevant; sharing it with other third-party companies unnecessarily and processing prompts on offshore servers in violation of district student privacy rules. 

In an interview with The 74 this week, Whiteley said the officials from the district’s inspector general’s office “were definitely interested in what I had to say,” as speculation swirls about the future of Ed, its ed tech creator AllHere and broader education investments in artificial intelligence. 

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