Why AI Can’t Fix Your Production Issues

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Generative AI and LLMs have significantly increased productivity across industries and domains, from marketing to engineering. As an early-stage founder, I have personally found them helpful in multiple day-to-day workflows from creating admin document templates to assisting with code syntax.

There has been much discussion about how AI can replace an engineer, including an editorial StackOverFlow blog about why AI can’t replace engineering teams. In this blog, I make my case for why AI is a great productivity enhancer but cannot debug production issues for on-call engineers and SREs today.

AI tools that act as assistants have been quite helpful across the lifecycle. Here are a couple of examples where I have used them:

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