About a quarter million Comcast subscribers had their data stolen from debt collector
Comcast says data on 237,703 of its customers was in fact stolen in a cyberattack on a debt collector it was using, contrary to previous assurances it was given that it was unaffected by that intrusion.
That collections agency, Financial Business and Consumer Solutions aka FBCS, was compromised in February, and according to a filing with Maine's attorney general, the firm informed the US cable giant about the unauthorized access in March. At the time, FBCS told the internet'n'telly provider that no Comcast customer information was affected.
However, that changed in July, when the collections outfit got in touch again to say that, actually, the Comcast subscriber data it held had been pilfered.
Among the data types stolen were names, addresses, Social Security numbers, dates of birth, and the Comcast account numbers and ID numbers used internally at FBCS. The data pertains to those registered as customers at "around 2021." Comcast stopped using FBCS for debt collection services in 2020.
Comcast made it clear its own systems, including those of its broadband unit Xfinity, were not broken into, unlike that time in 2023.
