Amazon marks millions of unsold products for destruction each year in the UK, according to a new investigation by British television program ITV News.

Amazon labels millions of unsold products for destruction, new investigation finds

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2021-06-21 17:00:06

Amazon marks millions of unsold products for destruction each year in the UK, according to a new investigation by British television program ITV News. ITV found stacks of boxes marked “destroy” that were filled with electronics, jewelry, books, and other new or gently used items in one warehouse’s “destruction zone.” The news outlet caught the practice on camera while going undercover at the Dunfermline fulfillment center in Scotland. It says it tracked some of the goods to recycling centers and a landfill.

About 124,000 items at Dunfermline were labeled “destroy” during a single week in April, according to an internal document obtained by ITV News. Just 28,000 items were set aside for donations during the same period. About half of all the stuff that’s trashed are things that people returned, a former Amazon employee told ITV. While the other half are “unopened and still in their shrink wrap,” the ex-employee said.

“I used to gasp. There’s no rhyme or reason to what gets destroyed: Dyson fans, Hoovers, the occasional MacBook and iPad; the other day, 20,000 Covid (face) masks still in their wrappers,” said the former employee who spoke anonymously to ITV News.