The role of the traditional “librarian behind the counter” is under threat in a drive by councils to cut staff hours using self-service checkouts.

End of the librarian? Council cuts and new tech push profession to the brink

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2024-07-07 10:00:06

The role of the traditional “librarian behind the counter” is under threat in a drive by councils to cut staff hours using self-service checkouts. Officials in some local authorities are proposing that libraries can be operated at times without any professional librarians, relying on self-service technology, smartcards for entry and CCTV.

This has been criticised as a “mad idea”, limiting access to librarians’ advice and expertise for the young, vulnerable and many elderly people.

Buckinghamshire council outlined plans at a cabinet meeting in June to save about £550,000 a year and reduce staffed hours by up to 30% with the technology. Library users with smartcards will be monitored by CCTV to ensure people do not “tailgate” into the buildings.

Martin Tett, the council leader, told the meeting he felt “a bit uncomfortable” about the “library flex” proposals, which are due to be implemented at eight county libraries from next year, subject to consultation.

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