Microsoft is reportedly looking beyond its partnership with OpenAI for help with its AI advances as Copilot 365 complaints mount.
Microsoft is OpenAI's largest investor with a $13 billion investment in the ChatGPT maker's technology, arguably the best bromance in tech. However, the multi-billion dollar partnership might be rocky grounds.
Earlier this year, Microsoft briefly became the world's most valuable company ahead of Apple and NVIDIA because of its early investment and adoption of AI across its tech stack. Microsoft has invested billions in OpenAI to facilitate its advanced and sophisticated advances. In return, the Redmond giant gets early access to next-gen AI models.
Most of Microsoft's products and services are powered by OpenAI's cutting-edge tech. However, a new report by Reuters suggests the company might have plans to integrate new models into its Microsoft 365 Copilot service. Perhaps more interestingly, Microsoft's new AI models won't be backed by OpenAI.
The report further details that Microsoft could be moving away from OpenAI's AI products like its GPT-4 model because it's too expensive and isn't fast enough to meet its enterprise customer's requirements. The report details how Microsoft is aggressively looking at ways to reduce costs for enterprise features, such as Github Copilot, with a goal of "passing on savings to customers."