Kaseya urges customers to immediately shut down VSA servers after ransomware attack
By Jonathan Greig | July 2, 2021 -- 22:33 GMT (15:33 PDT) | Topic: Security
UPDATE: In a statement late Friday evening, Kaseya CEO Fred Voccola confirmed that the company's Incident Response team caught wind of the attack mid-day and immediately shut down their SaaS servers as a precautionary measure, despite not having received any reports of compromise from any SaaS or hosted customers.
"[We] immediately notified our on-premises customers via email, in-product notices, and phone to shut down their VSA servers to prevent them from being compromised. We then followed our established incident response process to determine the scope of the incident and the extent that our customers were affected," Voccola said.
