Building APIs for Low-Code Automation Tools
Low-code automation platforms (Salesforce Flow, Microsoft Power Apps, Zapier, Workato, etc.) are not just a trend but a significant shift in the IT landscape. Empowering line-of-business users with minimal programming experience to self-service their automation needs without relying on the IT department is incredibly appealing to companies.
Gen AI further amplifies the importance of this platform by offering a promising future. It pledges to streamline the complexity of building these ‘citizen’ integrations to the bare minimum: Simply articulate the problem and let the bot orchestrate the solution.
It is also interesting to note how companies are building their gen AI capabilities on top of the low-code platform abstractions, like “actions” and connectors, instead of directly connecting the LLM models with the underlying APIs.
No matter who is designing the integration, user or bot, one of the main requirements for the tool’s adoption is consuming capabilities and data from the different systems in a company ecosystem. Most of the time, this means integrating the low-code tool with the APIs of the services in the company API landscape: external SaaS products and internal systems.
