AT&T will give $5 to customers hit by cellphone network outage
AT&T says it has restored wireless coverage after an outage knocked out cellphone service on its network across the U.S. for hours. (Feb. 22) (AP video by Kendria LaFleur)
FILE - The company logo hangs over the door to an AT&T store Thursday, Feb. 22, 2024, in Denver. AT&T says it will give affected customers $5 each to compensate for last week’s cellphone network outage that left many without service for hours.(AP Photo/David Zalubowski, File)
FILE - The company logo hangs over the door to an AT&T store Thursday, Feb. 22, 2024, in Denver. AT&T says it will give affected customers $5 each to compensate for last week’s cellphone network outage that left many without service for hours.(AP Photo/David Zalubowski, File)
DALLAS (AP) — AT&T says it will give affected customers $5 each to compensate for last week’s cellphone network outage that left many without service for hours.
The Dallas-based company said on its website that customers will get the $5 credit on their account within two billing cycles. The credit does not apply to AT&T Business, prepaid service or Cricket, its low-cost wireless service. AT&T said prepaid customers will have options available to them if they were impacted, although it did not elaborate on what those options might be.
