We believe generative artificial intelligence (AI) has the potential to transform virtually every customer experience. To make this possible, we’re

Accelerate software development and leverage your business data with generative AI assistance from Amazon Q

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2024-04-30 16:30:11

We believe generative artificial intelligence (AI) has the potential to transform virtually every customer experience. To make this possible, we’re rapidly innovating to provide the most comprehensive set of capabilities across the three layers of the generative AI stack. This includes the bottom layer with infrastructure to train Large Language Models (LLMs) and other Foundation Models (FMs) and produce inferences or predictions, the middle layer with tools to easily and rapidly build generative AI applications, and the top-layer where we’re investing in game-changing applications. While all of these layers are important for the advancement of generative AI, I’m excited today to share more on our investments in the top application layer.

With the assistance of generative AI, everyone from developers and business analysts to employees in specialized areas like customer service or supply chain operations, can be more productive, creative, and data-driven than ever before. But for generative AI apps and assistants to be truly useful at work, they must know an organization’s data, their customers, their operations, and their business. Many of today’s assistants can’t be easily personalized and they weren’t designed to meet the data privacy and security requirements companies need.

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