Few people realize that text messaging is asynchronous because of a technical limitation. The typing indicator was invented in 1999, and it alone consisted of 95% of the traffic on MSN's Messenger Service. However, since then, the typing indicator has become the status quo, not a technical limitation.
People don’t have to wait for each other’s text messages anymore. And we’ve been testing out a way to do exactly that. It’s pretty fun so far and makes us feel way more connected to the people we talk to.
Social media can make us feel insecure and isolated. Remote, real-time, synchronous communication, like video chat or phone calls, helps to solve these problems. It’s more like an actual social experience that feels human. As with an in-person conversation, you and the other person process information together and react immediately to one another. Ideas flow and a narrative develops. You come to conclusions faster because you are thinking together. You get a better sense of the other person’s emotions and expressions, and genuinely feel better and more connected .
There are plenty of synchronous apps for video chat, phone calls, audio, and live streaming. Think: FaceTime, Zoom, Meet, BIGOLive, ClubHouse, and Twitter Spaces.