The book club did a lot to help focus my thinking. During 2023, I feel like I “became” a Staff Support Engineer. I started to take on more strateg

April 2024 - My Journey to Staff Support Engineer

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2024-05-02 13:00:15

The book club did a lot to help focus my thinking. During 2023, I feel like I “became” a Staff Support Engineer. I started to take on more strategic work. I worked to split my time between my own contributions and mentoring others. When opportunity knocked, I was ready and began to work cross-functionally to the benefit of the GitLab Support team and the broader organization.

While these things served me well during the promotion process, they are also ongoing practices. I have mentioned drawing inspiration from Cynthia Ng previously and I recommend her notes on tracking one’s work for performance reviews and promotions in particular.

I do not have all of the answers to this question. I do have a few thoughts based on how I have navigated being promoted into new and exciting roles during my years working in tech. Based on that general experience and the situation in front of me today, here’s how I plan to address the question above:

💪 We can do this! I’ll be seeking to follow the path I’ve laid out above over the next few months. Let me know how things go for you in your new role: 📯 brie@infosec.exchange.