Many of Amazon's corporate employees who just got promoted are finding that because of a software error, their raise packages actually won't be as high as they thought, according to an email seen by Insider that was sent to managers on Thursday.
The glitch caused Amazon to overstate bonuses for recently promoted employees because it miscalculated compensation by relying on older, higher stock prices for Amazon shares, the email said. It's not clear exactly how many employees were affected, but an internal trouble ticket seen by Insider said roughly 40% of employees promoted this quarter had "been impacted by this issue."
The company resolved the glitch Tuesday. Still, when employees learned they would make less than they thought, it reinforced a sense among some that the company was nickel-and-diming them, according to screenshots of Slack messages seen by Insider.
Amazon employees have expressed increasing dissatisfaction with compensation over the past year amid a perception that they're paid less than peers in the tech sector. In response, Amazon nearly doubled its base pay cap and promised raises earlier this year, but that wasn't enough to quell all the unrest.