Surprisingly, the process of giving positive feedback to colleagues is the same as constructive feedback! When you hear the word feedback, what do you feel?
In this guide, I will show you how to give positive feedback to colleagues in a way they will never forget. The trick is to use ♦️diamonds♦️.
To organize my thoughts, I use the SBIR Framework. This acronym defines the structure of how to deliver positive feedback:
I love this framework as a way to give feedback. It creates a structure that forces you to explain the contextual information. You need to explain the situation, the specific behavior, and how it directly affected you. I’ve had great success with the people who receive feedback in this form.
You’re in your team’s weekly planning meeting. It’s a typical meeting as you’re reviewing last week’s work and learning about the next big project. You’re often quiet in these sessions and primarily listening. The product manager brings up a question to the group, which FINALLY gives you a chance to speak. You’re about to say something but then abruptly stop.
Ugh, you’re one chance to speak. Suddenly, your manager, Emily, stops Dale. She says, “These are great thoughts, Dale, but I noticed you interrupted The Reader. They regularly work in this area, so let’s hear them first.”