A student got more than she bargained for when she opened a clothing parcel from fast-fashion firm Shein to discover a live scorpion.
"I thought it was a toy - and then it moved," Sofia Alonso-Mossinger said, adding it had been "pretty scary".
With the help of her flatmates at the University of Bristol, the venomous invader was moved into a tub before being collected by an expert.
China-based Shein said it had conducted an internal investigation and had confirmed that "all standard operating processes have been adhered to".
The electrical and electronic engineering student said: "I unzipped the outer packaging and saw something move and was like, what's this?"
After realising it was a scorpion, Ms Alonso-Mossinger, 18, rezipped the bag containing a pair of boots, got it out of her room and called her flatmates.
"I thought I was dreaming," she said. "I feel like I am all right with spiders and things but it was scary being in my room with a random scorpion."