Ms Plunkett has a genetic eye condition called Stargardt disease, a rare condition that causes progressive vision loss, which she says, “impacts eve

AI spurs 'revolution' for some visually impaired people

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2024-11-27 18:00:11

Ms Plunkett has a genetic eye condition called Stargardt disease, a rare condition that causes progressive vision loss, which she says, “impacts everything I do”.

“I can’t recognise people, even my own husband or my children. When my children were younger, I used to have to teach them how to come to me when I met them at the school playground.”

Ms Plunkett is comfortable with digital tools - her business advises companies on how to ensure their online content is suitable for the visually impaired community.

“I’m quite a stubborn person,” says Ms Plunkett. “I don’t like asking for help or admitting I need help, so using the AI tool is useful for things when other humans aren’t around.”

However, she feels that AI can sometimes be hit or miss. “The downside with AI is that sometimes it gives you too many details. You sometimes just want the basic information of what is in front of you, but it will go above and beyond, and offer up mood and emotions.

"For example, it might say 'a swirling carpet evoking memories of times gone by'. It feels like it is one step too far.”

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