Apple has paid a multi-million dollar settlement to a woman whose photos and videos were shared online by technicians repairing her iPhone. In a state

Apple pays millions in iPhone-repair explicit photo case

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2021-06-09 08:00:14

Apple has paid a multi-million dollar settlement to a woman whose photos and videos were shared online by technicians repairing her iPhone.

In a statement, Apple said: "We take the privacy and security of our customers' data extremely seriously and have a number of protocols in place to ensure data is protected throughout the repair process.

"When we learned of this egregious violation of our policies at one of our vendors in 2016, we took immediate action and have since continued to strengthen our vendor protocols," it added.

The incident, first reported by the Telegraph, happened five years ago when a woman studying at the University of Oregon sent her iPhone for repair with Pegatron Technology Service, an Apple repair contractor.

But it also reportedly demanded confidentiality and its role in the case was only identified during a legal fight between Pegatron and its insurers, over the compensation it paid to Apple.