Community Safety Updates

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Style Pass

2024-10-23 15:00:04

Character.AI takes the safety of our users very seriously and we are always looking for ways to evolve and improve our platform. Today, we want to update you on the safety measures we’ve implemented over the past six months and additional ones to come, including new guardrails for users under the age of 18.

Our goal is to offer the fun and engaging experience our users have come to expect while enabling the safe exploration of the topics our users want to discuss with Characters. Our policies do not allow non-consensual sexual content, graphic or specific descriptions of sexual acts, or promotion or depiction of self-harm or suicide. We are continually training the large language model (LLM) that powers the Characters on the platform to adhere to these policies.

Over the past six months, we have continued investing significantly in our trust & safety processes and internal team. As a relatively new company, we hired a Head of Trust and Safety and a Head of Content Policy and brought on more engineering safety support team members. This will be an area where we continue to grow and evolve.