If you have a Microsoft 365 subscription, you might’ve been told your fees are going up by $5 a month or $50 a year. But the fees aren’t actually changing – you’re just being upsold. Here’s how to keep the price of your subscription the same as it’s always been.
Microsoft 365 is an all-in-one cloud service. It includes office software like Word and Excel, the storage service OneDrive and a few other miscellaneous bits and pieces.
Customers have been told the price jump comes with integration of Microsoft’s generative AI chatbot, Copilot, into office apps. (Think AI-generated images for PowerPoint slides or Word docs condensed into shorter summaries.)
But crucially, 365 plans don’t provide unlimited access to Copilot – that requires an extra $37/month subscription called Copilot Pro. Instead, the plans provide a bank of 60 credits per month, where each credit pays for one action that makes use of Copilot.
Credits don’t carry over if you don’t use them – the first day of each month wipes the slate clean and resets to 60 again. On a Family plan, the credits can only be used by the primary account, not the others in the household.