Walmart Canada reveals new tech-focused flagship store
Walmart Canada has cut the ribbon on its newly-renovated flagship in Mississauga, Ont., which includes a heavy focus on in-store tech and an expanded grocery offering.
Billed by the retailer as its “Store of the Future,” the 223,000-square-foot space located within Square One Shopping Centre in the city’s downtown core, has been designed with a focus on customer convenience and tech-enabled experiences.
Upgrades to the store include digital and interactive maps for easier navigation, additional self-checkout kiosks, digital screens on shelf and more.
“While we call it a store of the future it feels a lot like a Walmart still and that’s by design … But, we want to make sure we add some really interesting notes to how we’re digitizing the experience for our customers, but also simplifying operations for our associates,” said Walmart Canada’s chief operations officer John Bayliss, during the grand-reopening early Friday morning.
One such area where technology is enhancing the experience for both customers and associates is in the cracker aisle. As part of a pilot, LCD screens running the length of the shelves not only display price tags, videos and customer reviews pulled from the retailer’s e-commerce site, but they can also be used to guide associates stocking or reconfiguring the shelves.
