Large language models (LLMs) like Chat-GPT and Claude.ai are whizzy and cool. A lot of people think that they are going to be The Future. Maybe they are — but that doesn’t mean that building them is going to be a profitable business.
In the 1960s, airlines were The Future. That is why old films have so many swish shots of airports in them. Airlines though, turned out to be an unavoidably rubbish business. I’ve flown on loads of airlines that have gone bust: Monarch, WOW Air, Thomas Cook, Flybmi, Zoom. And those are all busts from before coronavirus - times change but being an airline is always a bad idea.
That’s odd, because other businesses, even ones which seem really stupid, are much more profitable. Selling fizzy drinks is, surprisingly, an amazing business. Perhaps the best. Coca-Cola’s return on equity has rarely fallen below 30% in any given year. That seems very unfair because being an airline is hard work but making Coke is pretty easy. It’s even more galling because Coca-Cola don’t actually make the Coke themselves - that is outsourced to “bottling companies”. They literally just sell it.
This is such a crackerjack essay. Clear, concise, and uncomplicated. I find it hard to argue with. I’ve repeatedly mentioned an internal paper that leaked out of Google last year, titled “We Have No Moat, and Neither Does OpenAI”. The fact that OpenAI has lobbied for stringent AI regulation around the globe suggests that they fear this too — their encouragement of regulation could be explained by seeking a regulatory moat because there is no technical or business model moat to be had.