FCC launches a formal inquiry into why broadband data caps are terrible

The Federal Communications Commission announced that it will open a renewed investigation into broadband data caps and how they impact both consumer experience and company competition. The FCC is soliciting stories from consumers about their experiences with capped broadband service. The agency also opened a formal Notice of Inquiry to collect public comment that will further inform its actions around broadband data caps.

"Restricting consumers' data can cut off small businesses from their customers, slap fees on low-income families and prevent people with disabilities from using the tools they rely on to communicate," FCC Chairwoman Jessica Rosenworcel said. "As the nation’s leading agency on communications, it’s our duty to dig deeper into these practices and make sure that consumers are put first."

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