The Curse Of Knowledge: What It Is And How To Overcome It
The curse of knowledge is a cognitive bias that occurs when our knowledge or expertise in a particular area makes it hard for us to fully understand or empathize with those who are less knowledgeable. As a result, communication and decision making can be impaired, leading to misunderstandings, frustration, and inefficiencies.
This bias also manifests as an assumption that others possess the same level of understanding, background, or context that we do – which can lead us to make poor decisions.
The curse of knowledge is a cognitive bias that occurs when our knowledge or expertise in a ... [+] particular area makes it hard for us to fully understand or empathize with those who are less knowledgeable.
A decade ago, the Japanese electronics company knew its plasma television technology was vastly superior to the LCD technology being peddled by its competitors. So did most videophiles. Plasma televisions produce deeper blacks, truer colors, higher contrast ratios, less motion blur, and a wider viewing angle.
But there is one area in which LCD televisions were noticeably superior: They look better under bright, fluorescent light – the sort of lighting found in big-box retail stores.
