Frappe Helpdesk is an open source ticketing tool that helps you streamline your support workflows, handle issues efficiently, and delight customers – all at a fraction of the cost. If you are looking to boost agent productivity, reduce resolution times, and deliver exceptional customer experience, give Frappe Helpdesk a try.
Struggling with scattered customer issues? Frappe Helpdesk consolidates customer complaints from all sources - emails, website forms, chats - into one single queue. No more missed messages, confused agents, or switching tools.
Agents see all requests, prioritise tasks, and chat directly within tickets. Consolidated communication threads ensure relevant responses and easy tracking of ticket history, and internal comments keep everyone on the same page, leading to faster resolutions, happier customers, and a more productive team.
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