The Department of Veterans Affairs has made progress implementing Login.gov as an identity proofing and sign-on tool for patients and beneficiaries, a

How the VA’s adoption of Login.gov is going

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2022-09-24 00:30:28

The Department of Veterans Affairs has made progress implementing Login.gov as an identity proofing and sign-on tool for patients and beneficiaries, although the work of migrating existing users from its legacy systems and offering more accessible options for identity proofing and multi-factor authentication is still to come.

The effort has financial backing from the Technology Modernization Fund, which awarded the project around $10.5 million in April.

Login.gov, a shared service fielded by f the General Services Administration, started out as a sign-on service for agencies, and has since expanded to offer identity proofing capabilities. The service is the recipient of its own $187 million TMF award.

So far, several thousand VA users have already moved to Login.gov. The department added Login.gov to VA.gov, the department's main landing page for veterans, in March, John Rahaghi, digital services expert at the VA, told FCW. It's currently offered on many, but not all, VA online services and platforms. 

Currently, the VA is still offering two legacy options and ID.me, an identity verification company thrust into the spotlight earlier this year after the IRS received criticism for using the company's facial recognition features. The VA does not use facial recognition with ID.me, said Rahaghi.

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