Ever had concerns about going over the limit with your broadband connection? The FCC wants to get to the bottom of data caps, as it recently launched a notice of inquiry to examine how usage limits on both fixed and mobile service impact internet usage for consumers.
“In light of the critical importance of broadband internet access service, we seek comment to better understand the current state of data caps and whether data caps cause harm to competition or consumers’ ability to access broadband internet services,” the FCC wrote.
From the consumer’s perspective, they’re none too thrilled about having data caps on their plans. More than 600 people have reached out to the FCC expressing their frustrations.
A Comcast customer in Florida said they had to upgrade their plan to avoid hitting a data cap, and that the provider “charges an insane amount” for exceeding the limit.
Another consumer from Illinois wrote data caps not only “curtail the ability” to stream high-definition content, participate in video calls and download large files, but they also “discourage[s] exploration of new online services and platforms due to the fear of exceeding the allotted data allowance and incurring additional charges.”