University of Massachusetts Lowell

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2021-06-16 17:30:09

UMass Lowell’s cybersecurity incident investigation is ongoing and the university will remain closed Wednesday, June 16. All in-person and online classes and business operations are canceled. Sporadic access to some university systems may be available for some employees. Essential personnel to report as directed. UMass Lowell continues to retain control over its IT infrastructure and is working with a leading cyber forensics firm to identify, evaluate and eliminate any issues that are discovered. Additional information will be provided as it becomes available and posted here while the university’s main website is unavailable.

Information Technology is investigating a possible cybersecurity incident affecting technology services at the University. UMass Lowell continues to retain control over its IT infrastructure and is working with a leading cyber forensics firm to identify, evaluate and eliminate any issues that are discovered. Out of an abundance of caution, all network communications have been suspended by the university to and from the campus network while the scope of the incident is evaluated. Employees may notice a software program, Red Cloak, temporarily installed on all university devices by IT to identify and evaluate potential security threats. If any threats are identified, IT will correct the issues and then begin incrementally restoring network services, prioritizing academic technology infrastructure such as Blackboard and Zoom. No timeframe has yet been determined for a full restoration of services. Additional information will be provided as it becomes available and posted here while the university’s main website is unavailable.