InfoQ Homepage Presentations The SRE as a Diplomat
Johnny Boursiquot discusses the unintended consequences of certain service ownership and operational models when SRE is seen as an "outside", unwanted influence, and how to build trust with those teams.
Johnny Boursiquot is a multi-disciplined software engineer with over two decades of experience and a love for teaching and community-building. He stays busy as a trainer, speaker, and diversity advocate within the Go community where he also frequently serves as podcast host, user group diorganizer, and conference program committee member. He is a Site Reliability Engineer at Salesforce’s Heroku.
QCon Plus is a virtual conference for senior software engineers and architects that covers the trends, best practices, and solutions leveraged by the world's most innovative software organizations.